Complaint

Settlement Agreement

Preliminary Approval Order

Order to Extend Timeline

Long Form Notice

Short Form Notice (Postcard)

Claim Form

Default Group

Contact Us

Submit Claim

You must send an opt-out request by mail to the Settlement Administrator postmarked no later than February 15, 2025.

Opt-Out Date

You must file a written Objection with the Court and serve notice on both Defense and Class Counsel postmarked no later than February 15, 2025.

Objection Date

You must submit a completed Claim Form online or by mail postmarked no later than March 17, 2025.

Claims Deadline

The Final Approval Hearing has been scheduled for March 20, 2025, at 2:00 P.M. ET in the courtroom of the Honorable William F.B. Vodrey, Courtroom 18, located in the Court of Common Pleas of Cuyahoga County, Ohio.

Final Approval Hearing

Doe v. University Hospitals Health System, Inc.

This website is authorized by the Court, supervised by counsel to the Parties, and controlled by the Settlement Administrator approved by the Court. This is the only authorized website for this case. For more information please call (833) 627-3739, or you can write to the Settlement Administrator at: Doe v. University Hospitals Health System c/o Kroll Settlement Administration LLC PO Box 225391 New York, NY 10150-5391

Home

NOTICE OF PROPOSED CLASS ACTION SETTLEMENT FOR ALL NATURAL PERSONS RESIDING IN THE UNITED STATES WHO ARE, OR WERE, PATIENTS OF DEFENDANT UNIVERSITY HOSPITALS (UH) AND LOGGED INTO THE UH PATIENT PORTAL OR SCHEDULED AN APPOINTMENT THROUGH UH’S WEBSITES BETWEEN JANUARY 1, 2016, AND DECEMBER 31, 2022. A Court authorized this Website. This is not a solicitation from a lawyer.  THIS IS NOT A NOTICE OF A LAWSUIT AGAINST YOU. YOUR LEGAL RIGHTS ARE AFFECTED EVEN IF YOU DO NOTHING.  PLEASE READ THIS WEBSITE CAREFULLY.   YOU MAY BE ENTITLED TO PARTICIPATE IN A CLASS ACTION SETTLEMENT BECAUSE YOUR PERSONAL INFORMATION MAY HAVE BEEN SHARED WITH THIRD PARTIES IF YOU LOGGED INTO THE UH PATIENT PORTAL OR SCHEDULED AN APPOINTMENT THROUGH UNIVERSITY HOSPTIALS’ WEBSITES BETWEEN JANUARY 1, 2016, AND DECEMBER 31, 2022.<ul><li>A settlement has been reached in a class action lawsuit against University Hospitals Health System, Inc. ("UH" or "Defendant") regarding Defendant's alleged unauthorized transmission of personally identifiable, non-public medical information and communications to third parties, including Facebook, Google, Microsoft (Bing), Invoca.net, Liveperson.net, LPSNMedia.net, and Typekit.net, through the use of tracking technologies on its websites.  </li><li>You are a Settlement Class Member if you are a natural Person residing in the United States who is, or was, a patient of defendant University Hospitals and logged into the UH patient portal or scheduled an appointment through a website operated by UH, including www.uhhospitals.org, between January 1, 2016, and December 31, 2022. Excluded from the Settlement Class are: (1) all Persons who timely and validly request exclusion from the Settlement Class; and (2) the Judge assigned to evaluate the fairness of this settlement.  </li></ul><figure class="table"><table><tbody><tr><td colspan="2" style="background-color:#BFBFBF;border:1.0pt solid black;height:3.95pt;padding:0in 6.0pt;vertical-align:top;width:537.5pt;">YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT</td></tr><tr><td style="background-color:#F2F2F2;border-bottom-style:solid;border-color:black;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;height:13.35pt;padding:0in 6.0pt;width:161.7pt;">SUBMIT A CLAIM BY THE CLAIMS DEADLINE OF MARCH 17, 2025</td><td style="border-bottom:1.0pt solid black;border-left-style:none;border-right:1.0pt solid black;border-top-style:none;height:13.35pt;padding:0in 6.0pt;vertical-align:top;width:375.8pt;">If you submit a Claim Form by March 17, 2025, you may receive compensation from the Net Settlement Fund in the amount of $35, subject to pro rata adjustments. You must timely submit a Claim Form either via U.S. mail or online to receive cash compensation under this settlement.    IF YOU DO NOTHING, you will not receive settlement benefits, but you will be bound by the settlement. </td></tr><tr><td style="background-color:#F2F2F2;border-bottom-style:solid;border-color:black;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;height:9.2pt;padding:0in 6.0pt;width:161.7pt;">EXCLUDE YOURSELF FROM THE SETTLEMENT BY THE OPT-OUT DATE OF FEBRUARY 15, 2025</td><td style="border-bottom:1.0pt solid black;border-left-style:none;border-right:1.0pt solid black;border-top-style:none;height:9.2pt;padding:0in 6.0pt;vertical-align:top;width:375.8pt;">You will receive no benefits, but you will retain your legal claims against University Hospitals.</td></tr><tr><td style="background-color:#F2F2F2;border-bottom-style:solid;border-color:black;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;height:.35pt;padding:0in 6.0pt;width:161.7pt;">OBJECT BY THE OBJECTION DATE OF FEBRUARY 15, 2025</td><td style="border-bottom:1.0pt solid black;border-left-style:none;border-right:1.0pt solid black;border-top-style:none;height:.35pt;padding:0in 6.0pt;vertical-align:top;width:375.8pt;">File a written Objection to the settlement with the Court, explaining why you do not like the settlement, and serve copies of your Objection on all Class Counsel and Defendant’s Counsel, at the addresses listed in <a href="/faq">FAQ #16</a>. You must remain in the Settlement Class to object to the settlement.  </td></tr><tr><td style="background-color:#F2F2F2;border-bottom-style:solid;border-color:black;border-left-style:solid;border-right-style:solid;border-top-style:none;border-width:1.0pt;height:8.4pt;padding:0in 6.0pt;width:161.7pt;">ATTEND THE FINAL APPROVAL HEARING ON MARCH 20, 2025</td><td style="border-bottom:1.0pt solid black;border-left-style:none;border-right:1.0pt solid black;border-top-style:none;height:8.4pt;padding:0in 6.0pt;vertical-align:top;width:375.8pt;">Ask to speak in Court about the fairness of the settlement. You do not need to attend the hearing to receive cash compensation.</td></tr></tbody></table></figure>

You may be entitled to participate in a class action settlement because your personal information may have been shared with third parties

Doe v. University Hospitals Health System, Inc., Case No. CV-20-933357

If you do not find an answer to your question below, <a href="https://forms.ksacms.com/efiling/fr/contactus/general/new?form-version=1">click here to contact us</a>.

Frequently Asked Questions

Documents

This page contains copies of key documents regarding the case and the settlement. Please read for a full explanation of the settlement, your options, and all applicable timelines. These will be updated as other documents become available. All documents are available for free download.

Important Documents

Documents

Important Dates

Opt-Out Date

Objection Date

Claims Deadline

Final Approval Hearing

Important Dates

Opt-Out Date

Objection Date

Claims Deadline

Final Approval Hearing